Promote the price promotion
International Journal of Contemporary Hospitality Management, Volume 26, Issue 7, Page 1065-1082, October 2014. Purpose – The authors empirically evaluated the effect of price promotions on customer...
View ArticleThe effects of emotional labor on frontline employee creativity
International Journal of Contemporary Hospitality Management, Volume 26, Issue 7, Page 1046-1064, October 2014. Purpose – The purpose of this study is to empirically test and extend knowledge of the...
View ArticleDo perceived CSR initiatives enhance customer preference and loyalty in casinos?
International Journal of Contemporary Hospitality Management, Volume 26, Issue 7, Page 1024-1045, October 2014. Purpose – This study aims to investigate how perceptions associated with corporate social...
View ArticleWhat caused the decrease in RevPAR during the Recession? An ARIMA with...
International Journal of Contemporary Hospitality Management, Volume 26, Issue 8, September 2014. Purpose This study attempted to examine whether the increase in hotel room capacity in the U.S. had a...
View ArticleThe role of relationship marketing investments in customer reciprocity
International Journal of Contemporary Hospitality Management, Volume 26, Issue 8, September 2014. Purpose Building on the concept of relational benefits, relationship marketing investments, gratitude,...
View ArticleThe role of carbon offsets in achieving carbon neutrality: an exploratory...
International Journal of Contemporary Hospitality Management, Volume 26, Issue 8, September 2014. Purpose This paper explores the area of carbon offsets and carbon neutrality within the context of...
View ArticleHow to influence hospitality employee perceptions on hotel brand performance?
International Journal of Contemporary Hospitality Management, Volume 26, Issue 8, September 2014. Purpose The aim of this study was to understand employees’ perceptions of human resources management...
View ArticleHow to achieve a high efficiency level of the hotel industry?
International Journal of Contemporary Hospitality Management, Volume 26, Issue 8, September 2014. Purpose This paper employs data envelopment analysis (DEA) models to evaluate the efficiency level and...
View ArticleMaximizing player value through the application of cross-gaming predictive...
International Journal of Contemporary Hospitality Management, Volume 26, Issue 8, Page 1243-1269, November 2014. Purpose – This paper aims to, considering the potential to generate additional revenue...
View ArticleEditorial
International Journal of Contemporary Hospitality Management, Volume 26, Issue 8, November 2014.
View ArticleEvaluating proactive behavior in lodging revenue management
International Journal of Contemporary Hospitality Management, Volume 26, Issue 8, Page 1364-1379, November 2014. Purpose – The objective of this study was to confirm the dimensions of revenue managers’...
View ArticleDoes standardized service fit all?
International Journal of Contemporary Hospitality Management, Volume 26, Issue 8, Page 1341-1363, November 2014. Purpose – The purpose of this paper is to explore the nature of the novel service...
View ArticleBusiness agglomeration in tourist districts and hotel performance
International Journal of Contemporary Hospitality Management, Volume 26, Issue 8, Page 1312-1340, November 2014. Purpose – The present paper aims to analyze how the performance of hotels located on the...
View ArticleHotel innovation and performance in times of crisis
International Journal of Contemporary Hospitality Management, Volume 26, Issue 8, Page 1292-1311, November 2014. Purpose – This paper aims to analyze the influence of innovation-based orientation on...
View ArticleThe effects of restaurant quality attributes on customer behavioral intentions
International Journal of Contemporary Hospitality Management, Volume 26, Issue 8, Page 1270-1291, November 2014. Purpose – The purpose of this paper was to investigate the relationships between...
View ArticleThe role of relationship marketing investments in customer reciprocity
International Journal of Contemporary Hospitality Management, Volume 26, Issue 8, Page 1200-1224, November 2014. Purpose – This paper aims to, building on the concept of relational benefits,...
View ArticleEditorial
International Journal of Contemporary Hospitality Management, Volume 27, Issue 1, February 2015.
View ArticleMeeting career expectation: can it enhance job satisfaction of Generation Y?
International Journal of Contemporary Hospitality Management, Volume 27, Issue 1, February 2015. Purpose This paper aims to explore the influence of career expectations on job satisfaction of...
View ArticleDifferences in service quality perceptions of stakeholders in the hotel industry
International Journal of Contemporary Hospitality Management, Volume 27, Issue 1, February 2015. Purpose Studies in the service quality evaluation literature have generally attempted to determine the...
View ArticleNew insights into dynamic efficiency: The effects of firm factors
International Journal of Contemporary Hospitality Management, Volume 27, Issue 1, February 2015. Purpose This paper investigates the determinants of dynamic efficiency in the Spanish hotel industry....
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